I’ve never written a yelp review before, but was inspired to do so by the quality service I received from Dace at Progressive. From the outset, she was flexible, responsive, efficient and FAIR. All matters were handled in a timely fashion and she couldn’t have made matters easier. Much to my (really nice) surprise, her responsiveness continued after I moved in. Not only would I highly recommend Progressive to anyone searching for a place to live, I would use them myself to manage any property I rented out.
Looking for new housing in a competitive city like SF, in the middle of taking my last law school finals (ever!) was not something I was looking forward to. At all. Thankfully, finding Dace and Progressive Property Group saved me some time and frustration, by answering my email re: the apartment quickly, thoroughly explaining the features of the property and the lease, and providing a great online system to sign the lease with. Plus, as a soon to be graduate, it was great their application allowed me to explain my varied/untraditional sources of income. This was the first and only apartment we viewed and I feel like it was fate that I met Dace and got this place. She’s incredibly personable and professional, and it was a pleasure doing business with her. My husband and I are thrilled about our new place!
We had a great experience with Dace at Progressive! Looking for apartments in San Francisco is a harrowing experience. It’s like interviewing for three jobs and going on three first dates every single day. We got a great feeling from her immediately. She was the agent for the apartment we ended up renting and the whole thing was much easier because of her. Communication was super easy, and we were able to get the lease over a secure digital email dohickey business instead of faxing it. She was a joy, which was great! So many people we dealt with in that month were super duper shady. It’s refreshing to have someone kind in the business when you’re moving!
It may be a little unusual to write a review of your landlord, but I couldn’t let Joe Gillach go unrecognized. We rented a house in the sunset through Joe. I was immediately impressed with him at the open house, by his professionalism, friendliness, and efficiency, all of which carried over through our rental experience. At the open house, Joe had the property staged beautifully and had clearly put a lot of work into getting the property ready and to finding good tenants for the owners. If at any point we decide to rent out a home we own in San Francisco, we would definitely go through Joe.
Progressive was also extremely responsive with all house maintenance needs. We had a few issues and they were addressed IMMEDIATELY. We called about paint chipping off a windowsill and it was sanded and painted right away. A huge window became cracked and Progressive took care of it within days with professional installers. A closed door broke and was replaced. And, most importantly to me, when our stove and oven broke on Christmas Eve with a house full of family and uncooked food and Progressive did not have someone on staff to fix it, they allowed us to call a 24 hour repair service and paid the bill no questions asked.
Finally, with the move-out, Joe was responsive and clear. He told us what we needed to do, and when, to receive our deposit. Joe is as courteous, friendly, and professional as it gets in the property business.
I have been living in a Progressive Property managed building in the Marina for almost two years, and I would like to thank Joe Gillach for his part in making the experience incredibly pleasant. Joe has been extremely responsive with repairs and all aspects of apartment living, and he’s a first rate professional to work with. Well done Progressive!